We will provide free support only to customers who purchased Premium WordPress Theme from VPThemes.
Support is offered via email. Questions are commonly answered within 24 hours, with the exception of weekends and U.S. holidays. We answer questions related to our themes, their usage and provide minor customization guidance. We cannot promise support for questions outside the code of our themes, which incorporates plugins and general theme customization.
Please see the list of the most frequently asked questions and answers.Frequently Asked Questions
For help and customization with our themes, send us an email.
For better response please include
- Your Website URL
- Order Number #
- Problem/Issue details with description
- How to replicate the problem (if applicable)